Refund and cancellation policy

Last updated 12 November 2026

Credits

You buy credits in advance (1 credit = Rs 1). Credits do not expire. Nothing is charged again unless you buy more.

Refunds

• Credits are not refunded once bought. They stay in your balance until you use them.
• Credits that are not used for a request come back to your balance by themselves: the part of a discovery request we did not need, and the credits held for a creator who declines, does not reply or cannot be reached.
• If you think a refund is due, write to am@the100xers.com from the email address on your account, with the reason. We look at every request and answer within 7 working days. A refund we agree to goes back to the original payment method.

Stopping

There is nothing to cancel: there is no plan and no renewal. You can stop placing requests at any time. To stop work on creators already in progress, write to us; credits still held for them return to your balance.

Contact

am@the100xers.com · +91 88005 99556

THE100XERS LLP, Eldeco Centre, Block A, Shivalik Colony, Malviya Nagar, New Delhi - 110017.